Privacy Policy

This policy concerns the processing of personal data in Suppling’s customer register.

Suppling’s customer register contains information about customer company representatives and potential customers. We process personal data in order to maintain customer relationships and manage orders.

1. Data Controller

Suppilog Oy
Business ID: 2157564-7
Juurakkotie 6, 01510 Vantaa, Finland
Email: info@suppilog.fi
Phone: +358 20 734 5630
www.suppilog.fi

2. Name of the Register

Suppling’s Customer Register

3. Purpose and Legal Basis for Processing Personal Data

Personal data is processed for the following purposes:

• Managing and maintaining customer relationships
• Providing and developing the service
• Managing orders and deliveries
• Marketing and communication
• Fulfilling legal obligations

Legal bases for processing:

• Contract (e.g. service terms of use)
• Consent (e.g. newsletter subscription)
• Legal obligation
• Legitimate interest (e.g. maintaining a customer relationship)

4. Categories of Personal Data Processed

• Name
• Email address
• Phone number
• Company name and position
• Usernames and login credentials
• Order and payment information
• IP address and cookie data

5. Sources of Data

Data is obtained from:

• The establishment of the customer relationship
• The data subject themselves
• Use of the service
• Public sources

6. Data Disclosure and Transfers

Data will not be disclosed to third parties without the data subject’s consent, unless required by law. Data may be transferred outside the EU/EEA only if an adequate level of data protection is ensured.

7. Data Retention

Personal data is retained for as long as the customer relationship exists or as required by law. Marketing data is retained until the data subject withdraws their consent.

8. Rights of the Data Subject

The data subject has the right to:

• Access their personal data
• Request rectification or deletion of data
• Restrict or object to data processing
• Transfer data to another system
• Withdraw consent
• Lodge a complaint with the Data Protection Ombudsman

9. Cookies and Tracking

Suppilog’s website uses cookies to improve user experience and for analytics. Users can manage cookie settings through their browser.

10. Automated Decision-Making

Suppilog does not perform automated decision-making or profiling that would significantly affect the data subject.

11. Data Protection Officer

You can contact Suppilog’s Data Protection Officer regarding personal data processing or the exercise of your rights under the EU General Data Protection Regulation (GDPR). Contact via email: info@suppilog.fi